{"id":11552,"date":"2019-01-09T17:29:54","date_gmt":"2019-01-09T08:29:54","guid":{"rendered":"https:\/\/news.samsungcnt.com\/en\/?p=11552"},"modified":"2023-02-16T17:38:36","modified_gmt":"2023-02-16T08:38:36","slug":"interview-expert-jae-han-park-talks-process-innovation","status":"publish","type":"post","link":"https:\/\/news.samsungcnt.com\/en\/features\/trading-investment\/2019-01-interview-expert-jae-han-park-talks-process-innovation\/","title":{"rendered":"[Interview] IT Expert: Jae-han Park Talks Process Innovation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11552\" class=\"elementor elementor-11552\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-53584781 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"53584781\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-60894154\" data-id=\"60894154\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ec36ce elementor-widget elementor-widget-text-editor\" data-id=\"0ec36ce\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Jae-han Park might not be able to leap tall buildings or fly, but at Samsung C&amp;T, he\u2019s somewhat of an IT superhero. As an IT manager in Samsung C&amp;T\u2019s Process Innovation Part, he supports 84 overseas offices. That means carrying a lot of weight on his shoulders, but it doesn\u2019t quash his playful spirit. After 18 years on the job, he still walked into his photo shoot with a cheeky smile and some theatrics for the camera.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe96195 elementor-widget elementor-widget-image\" data-id=\"fe96195\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/news.samsungcnt.com\/wp-content\/uploads\/sites\/3\/2019\/01\/1-8-1.jpg\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzQ1MDgsInVybCI6Imh0dHBzOlwvXC9uZXdzLnNhbXN1bmdjbnQuY29tXC91cGxvYWRcLzIuMFwvd3AtY29udGVudFwvdXBsb2Fkc1wvc2l0ZXNcLzNcLzIwMTlcLzAxXC8xLTgtMS5qcGcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"561\" src=\"https:\/\/news.samsungcnt.com\/upload\/2.0\/wp-content\/uploads\/sites\/3\/2019\/01\/1-8-1.jpg\" class=\"attachment-medium_large size-medium_large wp-image-34508\" alt=\"\" srcset=\"https:\/\/news.samsungcnt.com\/upload\/2.0\/wp-content\/uploads\/sites\/3\/2019\/01\/1-8-1.jpg 940w, https:\/\/news.samsungcnt.com\/upload\/2.0\/wp-content\/uploads\/sites\/3\/2019\/01\/1-8-1-300x219.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9c760 elementor-widget elementor-widget-text-editor\" data-id=\"fe9c760\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Having started with Samsung C&amp;T in 2000, Park built his career as a network specialist and is now responsible for the entire company\u2019s IT infrastructure from system construction and operation to general IT duties related to efficiency, document management, and networking. Park\u2019s work focuses on building infrastructure for PC, internet, networking, telephones, system security, and external virus management.<\/p><p>Unlike traditional IT management roles, however, working at a trading company means Park is often making overseas business calls. His work can take him to Guinea installing RFID systems for mines, or to Nairobi to set up new networks. But even with a job that\u2019s all about tech, Park says the most important part of his job is still the people.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a11d6f elementor-widget elementor-widget-heading\" data-id=\"4a11d6f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">It\u2019s All in the Details<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edfb52f elementor-widget elementor-widget-text-editor\" data-id=\"edfb52f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>While there may be larger issues at hand such as introducing new systems and replacing old IT infrastructure, one of the most important daily tasks Park faces is answering employee inquiries.<\/p><p>\u201cI respond to a variety of IT inquiries every day,\u201d said Park. \u201cEverything from system access failures, to hardware failures and password inquiries. I could just send people to our Welcome FAQ, but I\u2019m happy to help them out.\u201d<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-159230d elementor-widget elementor-widget-image\" data-id=\"159230d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/news.samsungcnt.com\/wp-content\/uploads\/sites\/3\/2019\/01\/2-4-1.jpg\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzQ1MDksInVybCI6Imh0dHBzOlwvXC9uZXdzLnNhbXN1bmdjbnQuY29tXC91cGxvYWRcLzIuMFwvd3AtY29udGVudFwvdXBsb2Fkc1wvc2l0ZXNcLzNcLzIwMTlcLzAxXC8yLTQtMS5qcGcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"325\" src=\"https:\/\/news.samsungcnt.com\/upload\/2.0\/wp-content\/uploads\/sites\/3\/2019\/01\/2-4-1.jpg\" class=\"attachment-medium_large size-medium_large wp-image-34509\" alt=\"\" srcset=\"https:\/\/news.samsungcnt.com\/upload\/2.0\/wp-content\/uploads\/sites\/3\/2019\/01\/2-4-1.jpg 940w, https:\/\/news.samsungcnt.com\/upload\/2.0\/wp-content\/uploads\/sites\/3\/2019\/01\/2-4-1-300x127.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8f65c1 elementor-widget elementor-widget-text-editor\" data-id=\"d8f65c1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>When he\u2019s not helping his fellow employees navigate e-mail and password troubles, Park spends his time on more complex infrastructure problems. When new projects come up, he analyzes the business process of each department involved, builds an efficient system, and helps establish the IT strategy.<\/p><p>\u201cOur role is to constantly reorganize the IT environment so that employees can work more comfortably within the system,\u201d he explained. \u00a0<\/p><p>His recent work has taken him abroad frequently as the company looks to upgrade the infrastructure of its overseas bases. Supporting these systems is important work for Park, since there are not many employees that specialize in the networks at overseas bases.<\/p><p>Not only does he set up local networks, but he also manages relationships with local telecom companies, and checks whether the offices are following established guidelines. His work has resulted in a 40% cost reduction in at least one overseas office. Park says all the travel is worth it when it gets good feedback from the people he helps.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f495a6 elementor-widget elementor-widget-image\" data-id=\"6f495a6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/news.samsungcnt.com\/wp-content\/uploads\/sites\/3\/2019\/01\/5-2-1.jpg\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzQ1MTAsInVybCI6Imh0dHBzOlwvXC9uZXdzLnNhbXN1bmdjbnQuY29tXC91cGxvYWRcLzIuMFwvd3AtY29udGVudFwvdXBsb2Fkc1wvc2l0ZXNcLzNcLzIwMTlcLzAxXC81LTItMS5qcGcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"325\" src=\"https:\/\/news.samsungcnt.com\/upload\/2.0\/wp-content\/uploads\/sites\/3\/2019\/01\/5-2-1.jpg\" class=\"attachment-medium_large size-medium_large wp-image-34510\" alt=\"\" srcset=\"https:\/\/news.samsungcnt.com\/upload\/2.0\/wp-content\/uploads\/sites\/3\/2019\/01\/5-2-1.jpg 940w, https:\/\/news.samsungcnt.com\/upload\/2.0\/wp-content\/uploads\/sites\/3\/2019\/01\/5-2-1-300x127.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4743cc elementor-widget elementor-widget-text-editor\" data-id=\"b4743cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u201cMany of the overseas staff express their gratitude when we help them,\u201d said Park. \u201cWe could just tell them how to solve it but visiting them gives it a personal touch and then we can see the whole infrastructure and stabilize it much faster. I think having a well-equipped IT infrastructure at overseas offices is a great advantage for Samsung C&amp;T. Even though it\u2019s physically exhausting, I am proud of the work.\u201d<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a02a945 elementor-widget elementor-widget-heading\" data-id=\"a02a945\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Developing Expertise<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7addc23 elementor-widget elementor-widget-text-editor\" data-id=\"7addc23\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Finding the most efficient ways to implement new infrastructure overseas has meant developing expertise in his area, a part of the job that Park takes seriously. He\u2019s developed three key strategies to making sure he\u2019s always coming up with the best solution.<\/p><p>The first strategy is identifying IT trends and studying the latest developments in technology. Park says this is particularly important because of the rapid pace at which IT develops. In order to stay up to date, he frequently reads foreign magazines, attends seminars and listens to lectures online. But even with a dedication to studying, Park says there are times he still faces knowledge gaps. In those moments, he turns to his second strategy: tapping into his network and talking with external vendors and peers to share information. When all else fails, he says the best thing to do is contemplate the problem and make sure to verify your assumptions.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-940d0a7 elementor-widget elementor-widget-image\" data-id=\"940d0a7\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"561\" src=\"https:\/\/news.samsungcnt.com\/upload\/2.0\/wp-content\/uploads\/sites\/3\/2019\/01\/3-5-1.jpg\" class=\"attachment-medium_large size-medium_large wp-image-34511\" alt=\"\" srcset=\"https:\/\/news.samsungcnt.com\/upload\/2.0\/wp-content\/uploads\/sites\/3\/2019\/01\/3-5-1.jpg 940w, https:\/\/news.samsungcnt.com\/upload\/2.0\/wp-content\/uploads\/sites\/3\/2019\/01\/3-5-1-300x219.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41f24da elementor-widget elementor-widget-text-editor\" data-id=\"41f24da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u201cIf I\u2019m not convinced I\u2019m right, I won\u2019t write the report,\u201d said Park. \u201cI run simulations, look for better options, find what other companies are using and ask them until I get an answer. Only contemplation can verify the best choice.\u201d<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3efd228 elementor-widget elementor-widget-heading\" data-id=\"3efd228\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Keeping an Open Mind<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd2fdf5 elementor-widget elementor-widget-text-editor\" data-id=\"dd2fdf5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u201cWhen I work on a single problem or task for a long time, it\u2019s good that I get to become an expert, but I\u2019m afraid of the status quo,\u201d explained Park. \u201cRepeating the same tasks and solving the same problems is convenient, but if you don\u2019t look beyond routine, there will be no personal development.\u201d<\/p><p>For Park, much of his recent personal development has come from the many business trips he has had to take to support overseas offices and learning from his mistakes while abroad.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a0dca3 elementor-widget elementor-widget-image\" data-id=\"9a0dca3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/news.samsungcnt.com\/wp-content\/uploads\/sites\/3\/2019\/01\/4-4-1.jpg\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzQ1MTIsInVybCI6Imh0dHBzOlwvXC9uZXdzLnNhbXN1bmdjbnQuY29tXC91cGxvYWRcLzIuMFwvd3AtY29udGVudFwvdXBsb2Fkc1wvc2l0ZXNcLzNcLzIwMTlcLzAxXC80LTQtMS5qcGcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"561\" src=\"https:\/\/news.samsungcnt.com\/upload\/2.0\/wp-content\/uploads\/sites\/3\/2019\/01\/4-4-1.jpg\" class=\"attachment-medium_large size-medium_large wp-image-34512\" alt=\"\" srcset=\"https:\/\/news.samsungcnt.com\/upload\/2.0\/wp-content\/uploads\/sites\/3\/2019\/01\/4-4-1.jpg 940w, https:\/\/news.samsungcnt.com\/upload\/2.0\/wp-content\/uploads\/sites\/3\/2019\/01\/4-4-1-300x219.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f84914e elementor-widget elementor-widget-text-editor\" data-id=\"f84914e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u201cI believe a company\u2019s competitiveness grows when staff are put in new situations and make improvements, so I try not to make decisions based only on confidence or feeling and try to keep an open mind.\u201d<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Jae-han Park might not be able to leap tall buildings or fly, but at Samsung C&amp;T, he\u2019s somewhat of an IT superhero. As an IT manager in Samsung C&amp;T\u2019s Process Innovation Part, he supports 84 overseas offices. That means carrying a lot of weight on his shoulders, but it doesn\u2019t quash his playful spirit. After [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":11562,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15],"tags":[276,277,278,279,280,90,281,161,104,106,187],"class_list":["post-11552","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-trading-investment","tag-it-management","tag-job-interview","tag-process-innovation","tag-rfid","tag-rfid-systems","tag-samsung-ct","tag-samsung-ct-it-manager","tag-samsung-ct-trading","tag-samsung-employee-interview","tag-samsung-interview","tag-trading"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>[Interview] IT Expert: Jae-han Park Talks Process Innovation - Samsung C&amp;T Newsroom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.samsungcnt.com\/en\/features\/trading-investment\/2019-01-interview-expert-jae-han-park-talks-process-innovation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[Interview] IT Expert: Jae-han Park Talks Process Innovation - Samsung C&amp;T Newsroom\" \/>\n<meta property=\"og:description\" content=\"Jae-han Park might not be able to leap tall buildings or fly, but at Samsung C&amp;T, he\u2019s somewhat of an IT superhero. As an IT manager in Samsung C&amp;T\u2019s Process Innovation Part, he supports 84 overseas offices. That means carrying a lot of weight on his shoulders, but it doesn\u2019t quash his playful spirit. 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