{"id":34639,"date":"2022-06-27T16:56:00","date_gmt":"2022-06-27T07:56:00","guid":{"rendered":"https:\/\/news.samsungcnt.com\/ko\/?p=34639"},"modified":"2025-09-19T10:27:43","modified_gmt":"2025-09-19T01:27:43","slug":"%eb%9e%98%eb%af%b8%ec%95%88-%ea%b5%ad%ea%b0%80%ea%b3%a0%ea%b0%9d%eb%a7%8c%ec%a1%b1%eb%8f%84-%ec%95%84%ed%8c%8c%ed%8a%b8-%eb%b6%80%eb%ac%b8-25%eb%85%84-%ec%97%b0%ec%86%8d-1%ec%9c%84-%eb%8b%ac%ec%84%b1","status":"publish","type":"post","link":"https:\/\/news.samsungcnt.com\/ko\/%ec%a0%84%ec%b2%b4%ea%b8%b0%ec%82%ac\/%ea%b1%b4%ec%84%a4%eb%b6%80%eb%ac%b8\/2022-06-%eb%9e%98%eb%af%b8%ec%95%88-%ea%b5%ad%ea%b0%80%ea%b3%a0%ea%b0%9d%eb%a7%8c%ec%a1%b1%eb%8f%84-%ec%95%84%ed%8c%8c%ed%8a%b8-%eb%b6%80%eb%ac%b8-25%eb%85%84-%ec%97%b0%ec%86%8d-1%ec%9c%84-%eb%8b%ac%ec%84%b1\/","title":{"rendered":"\ub798\ubbf8\uc548, \uad6d\uac00\uace0\uac1d\ub9cc\uc871\ub3c4 \uc544\ud30c\ud2b8 \ubd80\ubb38 25\ub144 \uc5f0\uc18d 1\uc704 \ub2ec\uc131"},"content":{"rendered":"\n<p><strong>\u00a0\u25c7 \ube0c\ub79c\ub4dc \ub860\uce6d \uc774\ud6c4 \uace0\uac1d\ub4e4\uc758 \u2018\uc790\ubd80\uc2ec\u2019\uacbd\ud5d8 \uc704\ud574 \ub178\ub825<br>\u00a0\u25c7 \uc785\uc8fc\uace0\uac1d \ub300\uc0c1 \uc11c\ube44\uc2a4 \ube0c\ub79c\ub4dc \u2018\ud5e4\uc2a4\ud2f0\uc544\u2019, \ucc28\ubcc4\ud654\ub41c \uc11c\ube44\uc2a4 \uc81c\uacf5<br>\u00a0\u25c7 \uce35\uac04\uc18c\uc74c \uc5f0\uad6c\uc2dc\uc124 \uad6c\ucd95 \ub4f1 \uc8fc\uac70\ubb38\ud654 \ubc1c\uc804 \uc120\ub3c4<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/upload\/2.0\/wp-content\/uploads\/sites\/2\/2023\/10\/908f6b09-a15b-419e-a69e-b699cfd83f93.jpg\" alt=\"\" title=\"7350dbc1-88e4-4f71-8228-e26c001237ca.png\" \/><\/figure>\n\n\n\n<p>\uc0bc\uc131\ubb3c\uc0b0 \uac74\uc124\ubd80\ubb38(\ub300\ud45c\uc774\uc0ac \uc624\uc138\ucca0)\uc758 \uc544\ud30c\ud2b8 \ube0c\ub79c\ub4dc \ub798\ubbf8\uc548\uc774 \ud55c\uad6d\uc0dd\uc0b0\uc131\ubcf8\ubd80\uac00 \uc2e4\uc2dc\ud558\ub294 \uad6d\uac00\uace0\uac1d\ub9cc\uc871\ub3c4(NCSI. National Customer Satisfaction Index)\uc870\uc0ac\uc5d0\uc11c \uc544\ud30c\ud2b8 \ubd80\ubb38 1\uc704\ub97c \ub2ec\uc131\ud588\ub2e4. \ub798\ubbf8\uc548\uc740 \uad6d\uac00\uace0\uac1d\ub9cc\uc871\ub3c4\uc870\uc0ac\uac00 \uc2dc\uc791\ub41c 1998\ub144 \uc774\ub798 25\ub144 \uc5f0\uc18d 1\uc704\ub97c \ucc28\uc9c0\ud558\uba70 \ucd5c\uace0\uc758 \uc544\ud30c\ud2b8 \ube0c\ub79c\ub4dc\ub85c\uc11c \uba85\uc131\uc744 \uc774\uc5b4\uac00\uace0 \uc788\ub2e4.<\/p>\n\n\n\n<p>\uc0bc\uc131\ubb3c\uc0b0\uc740 \uc9c0\ub09c 2000\ub144 1\uc6d4 \ub798\ubbf8\uc548 \ube0c\ub79c\ub4dc\ub97c \ub860\uce6d\ud55c \uc774\ud6c4 \u2018\uc790\ubd80\uc2ec(Pride)\u2019\uc774\ub77c\ub294 \ube0c\ub79c\ub4dc \uc544\uc774\ub374\ud2f0\ud2f0\ub97c \uc815\ub9bd\ud558\uace0, \uace0\uac1d\ub4e4\uc774 \ub798\ubbf8\uc548\uc5d0 \uc0b0\ub2e4\ub294 \uc790\ubd80\uc2ec\uc744 \uacbd\ud5d8\ud560 \uc218 \uc788\ub3c4\ub85d \ub178\ub825\ud574 \uc654\ub2e4. \ub798\ubbf8\uc548\uc740 \u2018\ubbf8\ub798(\u4f86)\uc758 \uc544\ub984\ub2f5\uace0(\u7f8e) \ud3b8\uc548\ud55c(\u5b89) \uc9d1\u2019\uc774\ub77c\ub294 \uc774\ub984\ucc98\ub7fc \uc55e\uc120 \uae30\uc220\uacfc \uc11c\ube44\uc2a4\ub85c \uace0\uac1d\ub9cc\uc871\uc744 \uc2e4\ud604\ud558\uace0, \uc548\uc804\ud55c \uc8fc\ud0dd\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \ub9e4\uc9c4\ud558\uace0 \uc788\ub2e4.<\/p>\n\n\n\n<p>\uc0bc\uc131\ubb3c\uc0b0\uc740 2005\ub144 \uac74\uc124\uc5c5\uacc4 \ucd5c\ucd08\ub85c \uc544\ud30c\ud2b8 \uc785\uc8fc\uace0\uac1d \ub300\uc0c1 \uc11c\ube44\uc2a4 \ube0c\ub79c\ub4dc\uc778 \u2018\ud5e4\uc2a4\ud2f0\uc544(Hestia)\u2019\ub97c \ub3c4\uc785, \ucc28\ubcc4\ud654\ub41c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uace0 \uc788\ub2e4. \ud5e4\uc2a4\ud2f0\uc544 \uc11c\ube44\uc2a4\ub294 \ubd04\ub9de\uc774 \ud589\uc0ac \ub4f1 \uc785\uc8fc\uace0\uac1d\uacfc \ub798\ubbf8\uc548\uc774 \ud568\uaed8 \ud558\ub294 \u25b3Let\u2019s Play, \uace0\uac1d\uc758 \ubd88\ud3b8\uc0ac\ud56d\uc744 \ud574\uc18c\ud558\ub294 \u25b3Let\u2019s Stay, \ubb38\ud654?\ucde8\ubbf8 \uac15\uc88c \ub4f1 \uc0c8\ub85c\uc6b4 \uacbd\ud5d8\uc758 \uae30\ud68c\ub97c \uc81c\uacf5\ud558\ub294 \u25b3Let\u2019s Learn, \uc785\uc8fc\ubbfc\uc774 \uc9c1\uc811 \ucc38\uc5ec\ud558\ub294 \uc0ac\ud68c\uacf5\ud5cc\ud65c\ub3d9\uc778 \u25b3Let\u2019s Together \ub85c \uad6c\uc131\ub418\uba70, \ub2e8\uc21c\ud55c \ud558\uc790\ubcf4\uc218\uc5d0 \uba38\ubb34\ub974\ub358 \uc785\uc8fc\ubbfc \ub300\uc0c1 \uc11c\ube44\uc2a4\uc758 \uc601\uc5ed\uc744 \ud655\ub300\ud574\ub098\uac00\uace0 \uc788\ub2e4.<\/p>\n\n\n\n<p>\uc0bc\uc131\ubb3c\uc0b0\uc740 2018\ub144 \u2018\ub798\ubbf8\uc548 \ud648\ub7a9 &#8211; \uc2a4\ub9c8\ud2b8 \ub77c\uc774\ud504\uad00&#8217;\uc744 \uacf5\uac1c\ud558\uace0, \uc74c\uc131\uc778\uc2dd\uc774\ub098 \uc6e8\uc5b4\ub7ec\ube14 \uc6d0\ud328\uc2a4 \ub4f1 \ub2e4\uc591\ud55c \uc2a4\ub9c8\ud2b8\ud648 \uae30\uc220\ub4e4\uc744 \uc120\ubcf4\uc600\ub2e4. \ud604\uc7ac\ub294 \u2018\ub798\ubbf8\uc548 RAI(Raemian Artificial Intelligence) \ub77c\uc774\ud504\uad00\u2019\uc73c\ub85c \uc774\ub984\uc744 \ubcc0\uacbd\ud558\uace0 \uc778\uacf5\uc9c0\ub2a5\uacfc \ub85c\ubd07, \ub4dc\ub860\ud0dd\ubc30 \ub4f1 \ubbf8\ub798 \uae30\uc220\uc744 \ud65c\uc6a9\ud55c \uc0dd\ud65c\ud3b8\uc758 \uc11c\ube44\uc2a4\uae4c\uc9c0 \uc5f0\uad6c\ud558\uace0 \uc788\ub2e4.&nbsp;<\/p>\n\n\n\n<p>\ub798\ubbf8\uc548 RAI \ub77c\uc774\ud504\uad00\uc5d0\uc11c \uc5f0\uad6c\ud55c \uc0c1\ud488\ub4e4 \uc911 \uace0\uac1d\ub4e4\uc758 \uc120\ud638\ub3c4\uac00 \ub192\uc740 \uc0c1\ud488\uc740 2019\ub144 \uc774\ud6c4 \ubd84\uc591\ud55c \ub798\ubbf8\uc548 \ub2e8\uc9c0\ub4e4\uc5d0 \uc801\uc6a9\uc744 \uc2dc\uc791\ud588\ub2e4. \uc0c1\uc6a9\ud654\uc5d0 \uc131\uacf5\ud55c \ub300\ud45c\uc801\uc778 \uc0c1\ud488\uc73c\ub85c\ub294 IoT \ud50c\ub7ab\ud3fc\uacfc \ubc29\ubb38\uc790 \uc5bc\uad74\uc778\uc2dd \uae30\ub2a5, \ubc30\uc1a1\ub85c\ubd07 \ub4f1\uc774 \uc788\ub2e4.<\/p>\n\n\n\n<p>\uc0bc\uc131\ubb3c\uc0b0\uc740 \uc9c0\ub09c 5\uc6d4 \uce35\uac04\uc18c\uc74c \uc800\uac10\uae30\uc220 \uc5f0\uad6c \ubc0f \uc2e4\uc99d \uc2dc\uc124\uc778 \u2018\ub798\ubbf8\uc548 \uace0\uc694\u5b89 Lab\u2019\uc744 \uac1c\uad00\ud558\uace0, \uc815\ubd80\uc5f0\uad6c\uae30\uad00 \ub4f1\uacfc\uc758 \ud611\uc5c5\uc744 \ud655\ub300\ud574 \ub098\uac00\uba70 \uacf5\ub3d9\uc8fc\ud0dd \uce35\uac04\uc18c\uc74c \ubb38\uc81c\ud574\uacb0\uc5d0 \ubcf4\ub2e4 \ucc45\uc784\uac10 \uc788\uac8c \ub098\uc11c\uace0 \uc788\ub2e4. \uc0bc\uc131\ubb3c\uc0b0\uc740 \uce35\uac04\uc18c\uc74c \uc800\uac10\uc744 \uc704\ud55c \uae30\uc220\uacfc \uacf5\ubc95 \ub4f1\uc744 \ube60\ub974\uac8c \uac80\uc99d\ud574 \uacf5\ub3d9\uc8fc\ud0dd\uc5d0 \uc801\uc6a9\ud560 \uacc4\ud68d\uc774\ub2e4.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/upload\/2.0\/wp-content\/uploads\/sites\/2\/2023\/10\/9c5fa6b9-bb2a-4e19-af5e-43e0d7033eeb-scaled.jpg\" alt=\"\" title=\"dfee06da-940e-4392-a1cd-35959471a95c.jpg\" \/><\/figure>\n\n\n\n<p>\uc0bc\uc131\ubb3c\uc0b0 \uc8fc\ud0dd\ubcf8\ubd80\uc7a5 \uae40\uc0c1\uad6d \ubd80\uc0ac\uc7a5\uc740 \u201c25\ub144\uac04 \uc774\uc5b4\uc838 \uc628 \uc131\uc6d0\uc5d0 \uae4a\uc774 \uac10\uc0ac\ub4dc\ub9ac\uba70, \ub798\ubbf8\uc548\uc774 \uad6d\ub0b4 \uc8fc\uac70\ubb38\ud654\ub97c \uc120\ub3c4\ud558\ub294 \ube0c\ub79c\ub4dc\ub85c\uc11c \uace0\uac1d\ub4e4\uc758 \uc0ac\ub791\uc744 \ubc1b\uc744 \uc218 \uc788\ub3c4\ub85d \ub04a\uc784\uc5c6\uc774 \ub178\ub825\ud560 \uac83\u201d\uc774\ub77c\uace0 \uc18c\uac10\uc744 \ubc1d\ud614\ub2e4.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0\u25c7 \ube0c\ub79c\ub4dc \ub860\uce6d \uc774\ud6c4 \uace0\uac1d\ub4e4\uc758 \u2018\uc790\ubd80\uc2ec\u2019\uacbd\ud5d8 \uc704\ud574 \ub178\ub825\u00a0\u25c7 \uc785\uc8fc\uace0\uac1d \ub300\uc0c1 \uc11c\ube44\uc2a4 \ube0c\ub79c\ub4dc \u2018\ud5e4\uc2a4\ud2f0\uc544\u2019, \ucc28\ubcc4\ud654\ub41c \uc11c\ube44\uc2a4 \uc81c\uacf5\u00a0\u25c7 \uce35\uac04\uc18c\uc74c \uc5f0\uad6c\uc2dc\uc124 \uad6c\ucd95 \ub4f1 \uc8fc\uac70\ubb38\ud654 \ubc1c\uc804 \uc120\ub3c4 \uc0bc\uc131\ubb3c\uc0b0 \uac74\uc124\ubd80\ubb38(\ub300\ud45c\uc774\uc0ac \uc624\uc138\ucca0)\uc758 \uc544\ud30c\ud2b8 \ube0c\ub79c\ub4dc \ub798\ubbf8\uc548\uc774 \ud55c\uad6d\uc0dd\uc0b0\uc131\ubcf8\ubd80\uac00 \uc2e4\uc2dc\ud558\ub294 \uad6d\uac00\uace0\uac1d\ub9cc\uc871\ub3c4(NCSI. National Customer Satisfaction Index)\uc870\uc0ac\uc5d0\uc11c \uc544\ud30c\ud2b8 \ubd80\ubb38 1\uc704\ub97c \ub2ec\uc131\ud588\ub2e4. \ub798\ubbf8\uc548\uc740 \uad6d\uac00\uace0\uac1d\ub9cc\uc871\ub3c4\uc870\uc0ac\uac00 \uc2dc\uc791\ub41c 1998\ub144 \uc774\ub798 25\ub144 \uc5f0\uc18d 1\uc704\ub97c \ucc28\uc9c0\ud558\uba70 \ucd5c\uace0\uc758 \uc544\ud30c\ud2b8 \ube0c\ub79c\ub4dc\ub85c\uc11c \uba85\uc131\uc744 \uc774\uc5b4\uac00\uace0 \uc788\ub2e4. [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":34576,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[14],"tags":[],"class_list":["post-34639","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-14"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\ub798\ubbf8\uc548, \uad6d\uac00\uace0\uac1d\ub9cc\uc871\ub3c4 \uc544\ud30c\ud2b8 \ubd80\ubb38 25\ub144 \uc5f0\uc18d 1\uc704 \ub2ec\uc131 - \uc0bc\uc131\ubb3c\uc0b0 \ub274\uc2a4\ub8f8<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.samsungcnt.com\/ko\/\uc804\uccb4\uae30\uc0ac\/\uac74\uc124\ubd80\ubb38\/2022-06-\ub798\ubbf8\uc548-\uad6d\uac00\uace0\uac1d\ub9cc\uc871\ub3c4-\uc544\ud30c\ud2b8-\ubd80\ubb38-25\ub144-\uc5f0\uc18d-1\uc704-\ub2ec\uc131\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\ub798\ubbf8\uc548, \uad6d\uac00\uace0\uac1d\ub9cc\uc871\ub3c4 \uc544\ud30c\ud2b8 \ubd80\ubb38 25\ub144 \uc5f0\uc18d 1\uc704 \ub2ec\uc131 - \uc0bc\uc131\ubb3c\uc0b0 \ub274\uc2a4\ub8f8\" \/>\n<meta property=\"og:description\" content=\"\u00a0\u25c7 \ube0c\ub79c\ub4dc \ub860\uce6d \uc774\ud6c4 \uace0\uac1d\ub4e4\uc758 \u2018\uc790\ubd80\uc2ec\u2019\uacbd\ud5d8 \uc704\ud574 \ub178\ub825\u00a0\u25c7 \uc785\uc8fc\uace0\uac1d \ub300\uc0c1 \uc11c\ube44\uc2a4 \ube0c\ub79c\ub4dc \u2018\ud5e4\uc2a4\ud2f0\uc544\u2019, \ucc28\ubcc4\ud654\ub41c \uc11c\ube44\uc2a4 \uc81c\uacf5\u00a0\u25c7 \uce35\uac04\uc18c\uc74c \uc5f0\uad6c\uc2dc\uc124 \uad6c\ucd95 \ub4f1 \uc8fc\uac70\ubb38\ud654 \ubc1c\uc804 \uc120\ub3c4 \uc0bc\uc131\ubb3c\uc0b0 \uac74\uc124\ubd80\ubb38(\ub300\ud45c\uc774\uc0ac \uc624\uc138\ucca0)\uc758 \uc544\ud30c\ud2b8 \ube0c\ub79c\ub4dc \ub798\ubbf8\uc548\uc774 \ud55c\uad6d\uc0dd\uc0b0\uc131\ubcf8\ubd80\uac00 \uc2e4\uc2dc\ud558\ub294 \uad6d\uac00\uace0\uac1d\ub9cc\uc871\ub3c4(NCSI. National Customer Satisfaction Index)\uc870\uc0ac\uc5d0\uc11c \uc544\ud30c\ud2b8 \ubd80\ubb38 1\uc704\ub97c \ub2ec\uc131\ud588\ub2e4. \ub798\ubbf8\uc548\uc740 \uad6d\uac00\uace0\uac1d\ub9cc\uc871\ub3c4\uc870\uc0ac\uac00 \uc2dc\uc791\ub41c 1998\ub144 \uc774\ub798 25\ub144 \uc5f0\uc18d 1\uc704\ub97c \ucc28\uc9c0\ud558\uba70 \ucd5c\uace0\uc758 \uc544\ud30c\ud2b8 \ube0c\ub79c\ub4dc\ub85c\uc11c \uba85\uc131\uc744 \uc774\uc5b4\uac00\uace0 \uc788\ub2e4. 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